Freedom of information

You can make a freedom of information request for all recorded information held by NCG, subject to various exceptions. Learn more below.

How do I make a request?

Official information

If you would like to request official information relating to NCG please email clerk@ncgrp.co.uk or apply in writing to:

Clerk to the Corporation
NCG
Rye Hill Campus
Scotswood Road
Newcastle upon Tyne
NE4 7SA

Describe the information you wish to receive as clearly as possible and remember to include your name and address.

Personal information

If you would like to access to information we hold about you, or to exercise any of your rights as defined by data protection legislation, send a completed Data Subjects Rights request form with evidence of Identity to DPO@ncgrp.co.uk or via post to:

Data Protection Officer
Rye Hill Campus
Scotswood Road
Newcastle Upon Tyne
NE4 7SA

Describe the information you wish to receive as clearly as possible and remember to include your name and address.

Data Subjects Rights Request Form

How long will it take?

a) Official Information

Where the information you want is readily available, we aim to provide this within a few days. Where it takes longer to gather the information for you, we aim to supply the information you want within 20 working days.

b) Personal Information

We aim to provide a response to a Data Subject Rights request without undue delay and at the latest within one month of confirmation of your request and your identity.

Are there any charges for supplying information?

a) Official information

We may make a charge to recover the cost of communicating information to you including reproducing documents, postage or providing the information in a particular way. We make no charge for the related use of staff time.

If you wish to receive information in a particular format due to a disability or because English is not your first language, please make this clear when you apply.

There is no charge for downloading information from this website.

For documents listed in this part of the website, the charge for hard copies to be posted to you is shown.

For other information, we will assess charges on a case by case basis.

Where charges apply, we will ask you to make payment before we process your request.

b) Personal information

We do not charge for a Subject Access Request or any other Data Subject Rights request, however if we deem a request to be manifestly unfounded or excessive we are entitled to apply a charge to cover administrative costs.

Where charges apply, we will ask you to make payment before we process your request.

Where can I get help or advice?

a) Official information
If you have questions about preparing a request for official information, please email clerk@ncgrp.co.uk or write to:

Clerk to the Corporation
NCG
Rye Hill Campus
Scotswood Road
Newcastle upon Tyne
NE4 7SA

b) Personal Information
If you have questions about preparing a request for personal information, please email DPO@ncgrp.co.uk or write to:

Data Protection Officer
NCG
Rye Hill Campus
Scotswood Road
Newcastle upon Tyne
NE4 7SA

Where can I learn more about the Freedom of Information Act?

You can visit legislation.gov.uk to learn more about the Freedom of Information Act